Administering & Scoring

What happens after you choose your DiSC product?

Administering and scoring the DiSC test

The process from purchase to receipt of finalized profiles differs a bit, depending on whether or not you're using an EPIC Administrator Account or not and if you're ordering an online or paper product.

For EPIC Administrator Account clients

Recommended if you're purchasing more than 15 online tests and profiles.

1. Purchase EPIC credits.
2. Send Access Codes to participants.
3. Print, email, or save profile reports.
4. Run group or comparison reports, if needed and available.
5. Archive profiles and reports.

Learn more about EPIC Administrator Accounts.

For non-EPIC online orders

Everything is completed online, but please call us if you have any questions.

1. Place your order.
2. Receive a confirmation of your order via e-mail. This will be sent to the email listed in your billing address, not your shipping address.
3. Receive email from OnlineDisc.com with Access Code(s). Please save this message.
4. Send an email with the information shaded in gray to the person you want to take the assessment. (If you purchase multiple test codes you will receive an email for each test. In other words, if you purchase profiles for 8 people, you will receive 8 emails.) If you have a large number of people taking DiSC, we recommend purchasing an EPIC Account so you don't have to manage multiple emails.
5. Allow time for participants to take their tests. Scoring is completed electronically immediately after the assessment is completed.
6. Once you've learned that they have taken their test, go to the site by clicking the link provided in the original email you received (example above.)
7. You can print, email, or save profile reports as PDF files. Choose whatever method is convenient for delivering your profiles. The report will be available online for 30 days.

For paper orders

1. Place your order.
2. Receive paper copies via USPS or FedEx.
3. Tests can be delivered, taken, and scored in person when convenient.

Additional notes about online tests

• Access Codes are only sent to the billing email entered for purchaser. Codes are not sent to "ship to" emails.
• Purchaser may forward email access codes to profile respondents. If you forward the access code to another person, you will NOT be notified of report completion or automatically receive the completed report.
• After you are sure the respondent has completed the profile, you can retrieve the completed report by clicking on the access code link in the original email. This leads to the completed report.
• One email access code is issued for each test report ordered.
• Access code emails will come from OnlineDisc@inscape-epic.com. If you didn't receive an email within 24 hours, please make sure you check your junk/spam folders. You might want to add this address to your trusted email list.
• Respondents should set aside 10-15 minutes to complete the survey. The system will time-out after 20 minutes with no activity.
• Access codes for non-EPIC users expire after 30 days.
• If you need several reports, it's best to order them all at once.
• Group reports must be ordered at the same time as the individual reports.
• Email access codes are sent during business hours, 9 am to 5 pm Central Time, Monday through Friday.