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Personal Listening Online Profile®

Listening is more than simply hearing.

Uses: Customer service training, presentation skills, conflict resolution, team building, job coaching

The Personal Listening Profile® helps people discover their most natural approach to listening while gaining insight into the different listening approaches of others. In addition, participants learn when and how to adopt another approach for more successful communication.


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This online assessment identifies your personalized strengths and growth areas. It also provides you with suggestions for improvement.

Communication Gap Analysis (available online only)

An at-a-glance look at how your listening strengths and weaknesses relate to the intended messages of a speaker is available in the Communication Gap Analysis. An action-planning section encourages you to reflect on your listening style and to develop strategies for improvement.

Sample Reports

Personal Listening Profile Report

Additional Report Available for Purchase for the Facilitator
Personal Listening Profile Group Facilitator Report (Available only with online version of the profile)

Additional Resources
Brochure – Overview of Personal Listening Profile
Personal Listening Insights Reference Guide – Learning objectives

Related Products

Personal Listening Facilitator's Kit
Everything you need to facilitate training sessions using the Personal Listening Profile.
$599.95 each