Unassigning access codes in Catalyst

What happens if you send an access code to someone, and it turns out they won’t be taking the assessment? You can unassign the access code and reclaim those credits. Just follow the instructions below.

The instructions below use the admin functions in Catalyst (rather than EPIC). See how to activate Catalyst admin functions.

 

The instructions below are for unassigning access codes one by one. To unassign codes for large groups of learners, please do so from your EPIC admin account.

Instructions

  1. Log in to Catalyst.
  2. Click Admin view (top right).
  3. Select the Organization you will be working in today.

    Catalyst help: unassigning access codes - organizations page

  4.  Select the learner whose access code you want to unassign.

    Catalyst help: unassigning access codes - learner selection step

  5. Click Assessment info

    Catalyst help: unassigning access codes - assessment info screen

  6. Click Unassign assessment

    Catalyst help: unassigning access codes - unassign assessment screen

  7. You'll see a pop-up that says “This will remove the learner's access to the assessment and any spent credits will be reclaimed”
  8. Click Unassign assessment.

    Catalyst help: Unassigning access codes - confirmation screen