Adding or editing  administrators

Your EPIC account is set up with one Super Administrator. However, it can have additional Administrators and Super Administrators.

Starting October 1, 2025, EPIC accounts will be limited to 15 administrator seats per account. Additional user seats can be purchased for five credits per seat. Accounts that currently have more than 15 users will not incur any new charges when the rule goes into effect on October 1. However, if you want to add additional users after that date, you will need to purchase additional user seats.

Types of Administrators

 

EPIC Super Administrator

This is a user with full access to all EPIC functions. The first user created in an EPIC account is a Super Administrator. The Super Administrator can do everything in EPIC, including adding, deleting, and editing user information for other Super Administrators and Administrators.

Only Super Administrators can manage users or change the company’s information under Personal Options View | Edit Account Information.

EPIC Administrator

This is a user with fewer account permissions than a Super Administrator. Administrator users cannot edit the company’s personal options or manage users. However, they can do all other tasks such as sending out Access Codes or creating group reports.

Instructions to create an additional Administrator

 

add EPIC administrators

 

  1. Sign into EPIC and click on the Manage Your Account tab and then Manage Users.
  2. Add the new user's name and email address. Create a username for them and select the user's level: Administrator or Super Administrator.
  3. Select “Send notification email when a respondent completes a profile” if desired.

Administrator accounts are easily edited. Just click the Edit button and make your changes.

EPIC: edit Administrators