EPIC Guide
Instructions and tips on how to use your Administrator Account (EPIC)
EPIC will be moving to a cloud-based service. This will increase the speed of EPIC and further ensure that the EPIC platform remains secure.
Change to EPIC email sender address – Thursday, August 25, 2022
All emails coming from EPIC Administrator accounts will be sent from noreply@wiley-epic.com (instead of [YourUserName]@wiley-epic.com). An automatic reply message will be sent to anyone responding to the emails, redirecting them to the proper contact. This mailbox will not be monitored. This is a requirement for Wiley's move of EPIC to the cloud. It should improve the delivery rate of emails being sent from EPIC.
The domain name (@wiley-epic.com) is not changing, so the whitelisting instructions are still accurate, in other words, any clients who have already whitelisted this domain will not need to make any changes. To be safe and avoid any spam issues, it's a good practice to ask learners to add noreply@wiley-epic.com to their safe-sender address book.
Your “friendly” name which appears to email recipients will remain the same. (You can find this under Personal Options | View/Edit Account Information - EPIC settings tab.)
Let's get started
We walk you through getting your EPIC account and setting it up so you can begin providing profiles.
Setting up your new EPIC account
Personalizing your EPIC account
Adding or editing EPIC Administrators
Common EPIC tasks
Here are some of the main actions you'll be taking in EPIC.
Sending a DiSC assessment access code
Sending Five Behaviors Team Development access codes
Resending an access code or login
Finding a participant's record
Creating and managing custom messages
Setting profile delivery options
Using existing data to create new profiles
Unassigning an assessment access code
Editing learners emails or names
Updating your EPIC account (change account administator, password, or organization information)
Running reports
Reports offer additional information to the participants and/or facilitator.
Running batch Comparison Reports
Generating group, facilitator, and team reports
Adding a person to an existing group report
Adding a new member to an existing Five Behaviors team
Running The Five Behaviors Team Development Progress Report